EXAMPLES OF CHALLENGES FACING WEALTH MANAGEMENT

Macro

Macro

Increased regulatory & media scrutiny
Demographic wealth transfer
Generation X = peak earning years
Indebted millennials
Low personal income growth
Low interest rates / returns

 

Industry

Industry

Value, not Alpha
Differentiation / Commoditization
Extending product offerings
Adviser succession planning
Compliance costs
Imperative of scale

 

Consumer/Client

Consumer/Client

Mistrust of financial institutions
Shift to passive management
Shifting service expectations
Insecurity over long term finances

Technology

Technology

Automated advisory services
Omnichannel service delivery
Security & compliance
Marketing & social media

EXAMPLES OF ACTUAL CLIENT EXPERIENCES